Article 1 (Personal Information)

“Personal Information” in this Privacy Policy means “personal information (kojin jouhou)” as defined in the Act on the Protection of Personal Information of Japan (Act No. 57 of May 30, 2003; “Personal Information Protection Act”); and therefore, means information which can identify a specific living individual by name, date of birth or other description contained in such information; or which includes a code that can identify a specific individual.

Article 2 (Purpose of Use of Personal Information)

We may acquire and use Personal Information of users (individually “User” or collectively “Users”) of our services (the “Services”) within the scope necessary for the following purposes:

• (a) to perform and operate the Services;
• (b) Handling inquiries;
• (c) To provide other services related with those listed above.

Article 3 (Management and Protection of Personal Information)

We will not disclose or provide such Personal Information to any third parties without the prior written consent of Users whose Personal Information is concerned, except in the following circumstances and shall take precautional and correctional measures to an illegal access to personal information, risks of loss, destruction or leakage of personal information considering a security perspective:

• (a) if such disclosure of Personal Information is necessary for the protection of the life, body, or property of a person and it is difficult to obtain the consent of such person;
• (b) if such disclosure of Personal Information is necessary for improving public health or promoting the sound growth of children and it is difficult to obtain the consent of the person whose Personal Information is concerned;
• (c) if such disclosure of Personal Information is necessary for cooperating with a state organ, a local government, or an individual or a business operator entrusted by such state organ or local government in executing the affairs required by laws and regulations, and if obtaining the consent of the person whose Personal Information is concerned is likely to hinder the execution of such affairs; and
• (d) if it is permitted by laws and regulations.

We will, take preventive and corrective measures against risks resulting from any unlawful access to Personal Information, or any loss, destruction, falsification, or leakage of Personal Information.

Article 4 (Entrustment of Personal Information Handling)

We may entrust an individual or a business operator to handle Users’ personal data in whole or in part. In such case, we will examine their eligibility sufficiently, obligate such individual or business operator to maintain confidentiality obligations by contract, and will perform the necessary and appropriate supervision over such individual or business operator.

Article 5 (Joint Use)

We may jointly use Personal Information of Users to the extent necessary for the following scope and purpose of use:

< Purpose of Joint Use >
For providing and operating our services

< Scope of Personal Information for Joint Use >

• Name
• Birthday
• Street address
• phone number
• mail address

< Person Responsible for Managing Personal Information >

• REMOW Co., Ltd.

Article 6 (Disclosure of Personal Information)

Upon a request of a User (only the person whose information is concerned; the same will be hereinafter applied.), we will promptly disclose such User’s Personal Information held by us. However, we may keep all or part of such Personal Information undisclosed, if such disclosure falls under any of the following categories; and in this case, we will promptly notify such User:

• (a) if such disclosure is likely to harm the life, body, property, or other rights or interests of such User or any other third parties;
• (b) if such disclosure is likely to hinder the proper execution of our business; and
• (c) if such disclosure may result to violation of any laws and regulations.

A fee of JPY 1,000 will be charged for each disclosure of Personal Information.

Article 7 (Correction of Retained Personal Data)

• 1. If Personal Information of a User held by us is false, the User may request that we make the correction of, the addition to, or the deletion of (“Correction”) such Personal Information.
• 2. If we receive the request as stipulated in the preceding paragraph, we conduct necessary research without delay. If we consider as a result of such research that such request is well-grounded, we will implement Correction of such Personal Information without delay.
• 3. If we make any judgment as to whether to implement Correction in accordance with the preceding paragraph, we will notify the User of such judgment without delay.

Article 8 (Discontinuation of Personal Information Use)

• 1. Any User may request that we cease to make the utilization of, make the erasure of, or cease the third-party provision of (“Cessation”), personal data retained by us.
• 2. Upon request as stipulated in the preceding paragraph, we will conduct necessary research without delay. If we consider as a result of such research that such request is well-grounded, we will implement Cessation of such personal data without delay; provided, however, that if such Cessation is unduly expensive or is otherwise difficult to implement and alternative measures to protect the rights and interests of the User are available, then we will take such alternative measures.
• 3. If we reach any conclusion as to whether to implement Cessation in accordance with the preceding paragraph, we will notify the User of such conclusion without delay.

Article 9 (Procedures for Amending Privacy Policy)

We will review the content of this Privacy Policy appropriately and endeavor to improve this Privacy Policy. The content of this Privacy Policy can be amended unless otherwise stipulated in laws, regulations, and this Privacy Policy. The amended Privacy Policy will be valid when notified to all Users or uploaded on our website in accordance with our procedures.

Article 10 (Address, Name of Representative and Personal Data Protection Officer)

Address, name of representative and name of the personal data protection officer of the Company are:
Address: [PMO Jimbocho 11F,2-10-4 Kanda Jimbocho,Chiyoda-ku,TOKYO JAPAN 101-0051]
Representative: [Akira Ishii]
Personal Data Protection Officer: [Daisuke Kobayashi]

Article 11 (Customer Desk)

For inquiries concerning our policy of handling of Personal Information, please contact us as below at:
Customer Desk of [REMOW Co., Ltd.]
[PMO Jimbocho 11F,2-10-4 Kanda Jimbocho,Chiyoda-ku,TOKYO JAPAN 101-0051]
TEL: 03-5545-5818
E-mail: kanri@remow.com

Established on and valid from [October,1st 2025].

Privacy Policy for the Data Subjects in the European Union

(Last updated: October,1st 2025)

REMOW Inc.(the “Company”) have adopted this privacy policy (“Privacy Policy”) to describe the Company’s policy for the processing of personal information and other information provided by customers in European Union (“Information Provider(s)”).
The Company recognizes the importance of personal information, and promises to comply with the General Data Protection Regulation (GDPR), other relevant laws and regulations, guidelines, and the like.